![]() Disable Third-Party Extensions in Your Web Browser To clear the app’s cache on an Android device:Ĥ. Here’s how you can clear browsing data in any browser. ![]() Depending on which browser you use, this process might differ slightly. Occasionally, the app or browser cache and temporary data can result in a software glitch that prevents Marketplace from working correctly. To restart your device, press and hold the power button for a few seconds, then tap Restart (on Android) or drag the slider (on iPhone). ![]() If nothing has worked so far, simply rebooting your phone is often enough to clear any residual software glitches and reset the app. Then, re-login and see if Marketplace is working. On the app, select the hamburger icon, then scroll down and select Log Out. To do so on a web browser, select the downward arrow at the top-right corner of the screen, then select Log Out. ![]() Many Facebook users report that simply logging out and back in again fixes their issue with Marketplace not working. Search for the Facebook app and tap Update if it isn’t the latest version. If you’re using the app, you can check whether your version of the app is up-to-date by heading to the Google Play Store on Android or the iOS Apple Store on iPhone/iPad. ![]() This one might be obvious, but double-check that you have access to the internet-this may catch you off-guard if you’re used to a stable connection! If you have violated any of Facebook’s policies, you may have had your access to Marketplace revoked. The Facebook application is no longer compatible with Android version 2.3 or older or iOS 7 or older. Facebook has compatibility with all recent models of iPhone, Android, and iPad. ![]()
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